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Customer Service Week and The Future of Work: Where Are We Headed?

Customer Service Week and The Future of Work: Where Are We Headed?

This week marks the 25th annual Customer Service Week, a nationally recognized event that celebrates the importance of customer service and the people who are associated with this increasingly significant business element. This blog celebrates the technology that allows these people to do an exceptional job – and where and how it should be leveraged […]

Congrats to Codeship – Ranked as a Top 5 Continuous Integration Vendor by Forrester

Congrats to Codeship – Ranked as a Top 5 Continuous Integration Vendor by Forrester

Ascent Portfolio company Codeship was recently ranked as a Top 5 Continuous Integration Vendor by Forrester’s Wave™ report, surpassing competitors like IBM, Atlassian, and JetBrains (see the report here: Forrester Wave Report on Continuous Integration tools). According to Forrester, Codeship excelled due to its product vision and execution for the Codeship Pro product and the company’s overall market […]

Secrets to a Successful Corporate-Startup Relationship

Secrets to a Successful Corporate-Startup Relationship

Relationships between big corporate giants and startup companies are not new; young nimble companies bring innovation and new ideas, while larger established players have strong customer relationships and know how to properly support them. As innovation and market shifts accelerate, collaboration between naturally aligned companies only becomes more critical as new products need to get […]

Automation and the Future of Work

Automation and the Future of Work

The topic of artificial intelligence (AI) is red hot and dominates the headlines for much of the daily tech news cycle. There’s been some intriguing (and attention grabbing) themes running between these headlines including the potential for AI to end humanity (which included a public feud between Elon Musk and Mark Zuckerberg).  Another key theme […]