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AI, Data & Analytics

Customer Service Week and The Future of Work: Where Are We Headed?

Customer Service Week and The Future of Work: Where Are We Headed?

This week marks the 25th annual Customer Service Week, a nationally recognized event that celebrates the importance of customer service and the people who are associated with this increasingly significant business element. This blog celebrates the technology that allows these people to do an exceptional job – and where and how it should be leveraged […]

Automation and the Future of Work

Automation and the Future of Work

The topic of artificial intelligence (AI) is red hot and dominates the headlines for much of the daily tech news cycle. There’s been some intriguing (and attention grabbing) themes running between these headlines including the potential for AI to end humanity (which included a public feud between Elon Musk and Mark Zuckerberg).  Another key theme […]

Ascent B2B IT Forum – Machine Learning: How Artificial Intelligence is Invading the Enterprise

Ascent B2B IT Forum – Machine Learning: How Artificial Intelligence is Invading the Enterprise

There’s no denying that machine learning and artificial intelligence (AI) are invading the enterprise at warp speed. Almost every industry is affected by the technology, and the innovation it inspires is fascinating. According to Gartner, machine learning is one of the top 10 strategic technology trends for 2016. Most of us are already — often […]

Machine Learning – How Artificial Intelligence is Invading the Enterprise

Machine Learning – How Artificial Intelligence is Invading the Enterprise

Machine learning, a method of data analysis that automates analytical model building, is at the top of the “hype curve” for emerging technologies and is one of the top 10 strategic technology trends for 2016, according to Gartner. It’s safe to say that most of us are already interacting with machine learning applications on a […]

Democratizing Analytics with RapidMiner

Democratizing Analytics with RapidMiner

Today I’m happy to announce Ascent’s newest portfolio company, RapidMiner. In leading the $15M Series B financing of RapidMiner, we are following through on an investment theme I’ve been pursuing for several years – bringing advanced analytics to the business analyst. As we’ve all seen, there’s been tremendous hype around big data, but unfortunately many […]

Why Creativity is Essential to Data

Why Creativity is Essential to Data

There’s a common misconception that engineers and data scientists are “number crunchers,” and are not creative. They use the left side of their brains, as the popular opinion goes, to present stodgy, black-and-white data, trends, ideas, etc. The “creatives” reside on the other side of the company, immersed in the innovative and artistic work – […]

Data Analytics: We’ve Come a Long Way, Yet There is So Far Still to Go

Data Analytics: We’ve Come a Long Way, Yet There is So Far Still to Go

Since the advent of IBM’s punch cards in the 1920s, the information technology industry has fostered improved decision making through data analysis. But the pace of progress has accelerated dramatically over the last decade, with storage costs dropping at an incredible pace (the price for a gigabyte of storage has fallen 99.5 percent since 2000), […]