Last week, we hosted our 10th B2B IT Forum where we explored customer experience in the age of innovation.
Join us at our next B2B IT Forum on May 9, 2017, at the Microsoft New England Research and Development Center in Cambridge, MA, as we discuss the overlap between digital and physical engagement when it comes to CX.
The question of the week at Shoptalk 2017 was, “is retail dead?” Our resounding conclusion: absolutely not. It just needs a new blueprint.
A look at the convergence of digital and physical customer interactions in today’s on-demand economy.
The recent State of the City address, delivered by Boston Mayor Marty Walsh, projected progress in a city that’s as strong as ever, with increasing opportunity. He talked about the addition of 60,000 jobs over the past three years, an unemployment rate of just 2.4 percent (the lowest on record), and making Boston Public Schools […]
2016 marked the year that augmented and virtual reality (AR/VR) made it out of research and development labs and became a consumerized – and widely recognized – technology. In fact, Gartner’s latest emerging technologies Hype Cycle plots AR and VR on the “Slope of Enlightenment,” and IDC forecasts worldwide AR/VR revenues to reach $162 billion […]
Augmented reality and virtual reality (AR/VR) are arguably technology’s next big thing. Recent research from IDC reports the AR/VR market will reach $162 billion within four years, representing an impressive 181.3 percent compounded annual growth rate. Additionally, Gartner’s latest emerging technologies Hype Cycle plots AR and VR on the “Slope of Enlightenment.” AR and VR […]
A recent look at 2015 innovations trends by IDC shows significant growth in nearly every area impacting enterprise IT – including cloud, big data and analytics, mobile and internet of things. In fact, cloud services, a hotbed of activity in 2014, will likely accelerate in 2015 with $118 billion in spending on the greater cloud […]
At Ascent, we firmly believe that the early stage is the ideal time to invest in emerging enterprise IT companies. Injecting capital during that sweet-spot inflection point – after product or service development and initial customer feedback, but before the company has started to scale – can deliver high multiple returns when executed well. But […]
The BYOA movement continues to grow – both in enterprises worldwide and in social media. While Dropbox, Google Drive, OneDrive and others continue to proliferate as means for employees to work more productively, social mentions of BYOA have increased as well, according to the latest iteration of the Ascent Index. But is BYOA getting the […]